Meet the Team

Carlos Hernandez, CEO
Carlos Hernandez
Founder and CEO

Carlos is the founder and CEO of Office Keepers. He grew up working alongside his family for their cleaning business in London, England. Carlos earned a degree in International Studies with an emphasis in Business from Brigham Young University. Through college, he worked as a custodian, cleaning many large buildings on the university campus. He decided to put his degree and knowledge of the cleaning industry to use by founding Office Keepers in 2008. He is passionate about serving his customers and looks forward to the company’s continued success. Carlos loves going on walks with Marci and their 4 kids. He is a true foodie and is on the constant search for the best pizza, rib-eye steak, and pasta Alfredo.

Marci Hernandez
Marci Hernandez
Co-Owner and General Manager

Marci has been working side-by-side with Carlos since they started the business in 2008. She finished her bachelor’s degree at Brigham Young University in 2001. Marci has had many roles over the years but now handles the finances and marketing. She runs the weekly team meetings and is always looking for a good book the team can enjoy together. When she is not crunching numbers, Marci enjoys any outdoor activity with Carlos and their four kids. She trains for half marathons from September to May, but takes the summer off — because you just can’t run in AZ in the summer.

Alberto Garcia
Liliana Roca
Operations

Liliana started working with Office Keepers cleaning offices, but her previous experience in leadership positions was quickly apparent. She now manages all operations. Her chief duties include coordinating with the cleaning crews and working with night supervisors. Liliana conducts final interviews with the cleaning crews and decides if they will be a good fit for working with Office Keepers. She brings innovative ideas and energy to the team. Liliana loves to spend time with her children, baking cakes, watching movies, and visiting the beautiful cities of Northern Arizona.

Rosa Marin
Ana Terrones
Accounting Manager

Ana has an associates degree in accounting and has been with Office Keepers since 2011. She handles all accounts payable and invoices customers. Ana also keeps all our information systems up-to-date. During her free time, Ana can be found reading, cooking with her family, and enjoying warm sunny days.

Marisa Johnson
Veronica Morfin
Customer Service

Veronica is the primary source of communication between our customers and crew members. She receives customer feedback and is always finding creative ways to stay in constant contact with our customers and crews. She schedules services for floor care, window cleaning, power washing, and other additional services. Veronica can be found at soccer tournaments on the weekends supporting her superstar soccer playing son, and loves to spend time outside with her kids.

Lizeth Becerra
Azucena Baca
Recruiter

Azucena helps find the best cleaning crews in Arizona. She also conducts our ongoing weekly training program for our cleaners. Azucena assists our operations manager in identifying which crew will be the best fit for open positions. She keeps our inspection list up to date to ensures each customer is visited and received a thorough inspection of their facility. Azucena loves to try new recipes and spending her free time with her family.

Ana Terrones
Haley McCord
Accounts Receivable

Haley assists our payroll manager with collecting payments from our customers. She is very helpful in making sure invoices are received and that payments are being processed and paid in a timely manner. Haley is currently pursuing a film degree from ASU and also teaches a high school color guard dance team.

Ana Terrones
Lorena Solano
Account Manager

Lorena loves people and enjoys building relationships with customers. She is often found working with our customers, performing on-site visits and inspections. She checks for things even the customer does not notice, keeping us ahead of possible issues so that problems are resolved before the customer even becomes aware of them. Lorena also evaluates the account for what other services the customer may need. She is an expert at party décor and displays. She loves shopping and being with her family whether it be at the lake, playing in the snow, or in the mountains

Ana Terrones
Angel Solis
Night Operations

Angel handles operations after 5pm. He does regular inspections with the cleaning crews to make sure not only their work but also their chemicals and equipment are all up to speed. Angel has a great rapport with the cleaning crews and helps them with any situation that may arise during their cleaning. Angel enjoys playing soccer, spending time with his family, and gets great satisfaction from helping others.

Ana Terrones
Elena Pulido
Night Supervisor

Elena also does regular inspections with the cleaning crews. She leads the crews as they get started on working with new accounts, performing on-site training for each new location. Elena also supports our operations staff by coordinating crew changes or inspections. She loves to spend time with her kids whether it be cooking for them, attending church together, or just hanging out.